Talking with the patient

How to use motivational interviewing

Other platforms explain it with text and video. In VMS you practice it on the patient.

MD / DOPANursing (NCLEX)

Motivational interviewing helps patients find their own reasons to change. It works for smoking, alcohol, weight and taking medicines.

Step by step

  1. Engage

    Build trust with a warm, respectful start and show real interest. [1]

  2. Ask open questions

    Use questions that need more than yes or no, such as: What concerns you about your drinking? [1]

  3. Affirm

    Notice and name the patient's strengths and efforts. [1]

  4. Reflect

    Repeat back the meaning of what they said, for example: You want to stay healthy for your kids. [1]

  5. Draw out change talk

    Ask them to rate from 0 to 10 how important change is and how confident they feel. [1]

  6. Roll with resistance

    Do not argue. Reflect their doubts and explore them. [1]

  7. Summarize and plan

    Sum up their reasons and ask what step they want to take next. [2]

Common errors

Practice it in VMS

In VMS you do this on the patient, not on paper: every step goes on the checklist with a score, and in Teach mode Blocky tells you what comes next.

VMS cases that train this skill

11 VMS cases train this skill: open the case library

Sources

  1. AAMC Core Entrustable Professional Activities (Core EPAs)
  2. AHRQ Health Literacy Universal Precautions Toolkit (Teach-Back)

Facts and steps follow AAMC Core Entrustable Professional Activities (Core EPAs); AHRQ Health Literacy Universal Precautions Toolkit (Teach-Back). VMS is not affiliated with these organizations. Updated: 2026-10-11.